Privacy Policy
Collection and Storage of Personal Data
When you contact us, whether through our website contact form, email, telephone, or social media, we may collect personal information including:
- Names
- Wedding date
- Venue details
- Postal address
- Mobile telephone number
- Email address
We collect this information to provide our wedding photography and film services, communicate with you effectively, and fulfil our contractual obligations.
We typically communicate via email, mobile phone, and social media messaging platforms. We use trusted service providers that comply with UK GDPR and data protection regulations.
If you make an enquiry but choose not to book our services, we will delete your personal information and correspondence within a reasonable timeframe.
Payments
Most payments are made via bank transfer. We do not have access to your banking details and only receive the payment amount, name, and any reference information you choose to provide.
We also accept card payments via secure payment links. All card transactions are processed through trusted third-party payment providers that comply with UK GDPR and industry security standards. We do not store or have access to your full card details at any time.
Any payment information collected by these providers is subject to their own privacy and security policies.
Your Rights
Under UK data protection legislation, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
- Restrict or object to certain processing activities
If you would like to exercise any of these rights, please contact us directly.
How We Use Your Data
Your personal information is used solely for purposes relating to your wedding photography and film services, including:
- Responding to enquiries
- Managing bookings
- Preparing for your wedding day
- Delivering photographs and films
- Providing customer support
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Wedding Photography and Film Storage
As part of providing our services, we capture photographs and video footage during your wedding day.
Your images and films are initially stored on secure memory cards and backed up to multiple encrypted storage devices. Access to this data is restricted to authorised personnel only.
Completed galleries are hosted through secure online gallery providers and are protected by private access links and/or passwords.
We typically retain wedding photographs and films for approximately 12 months after delivery, after which they may be permanently deleted from our systems.
Sharing Images with Wedding Suppliers
Occasionally, wedding suppliers such as venues, florists, make-up artists, and other vendors may request photographs from your wedding for their own marketing purposes.
We will only provide images where appropriate and encourage suppliers to obtain your permission before using them. Any use of images by third parties is subject to their own privacy policies and data handling practices.
Marketing and Portfolio Use
As a wedding photography and film business, showcasing our work is an important part of promoting our services.
With your consent, we may display selected photographs and films on:
- Our website
- Social media platforms
- Wedding fairs and exhibitions
- Albums, brochures, and promotional materials
We fully understand that some couples prefer to keep their wedding private. If you would prefer that your photographs and films are not used for promotional purposes, please let us know at any time. You may withdraw your consent by contacting us via email, and we will respect your wishes.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us directly.
We are committed to protecting your privacy and ensuring your personal information is processed securely and responsibly at all times.
